Soothing Kollections · Customer Care
Shipping
Shipping Rates
Domestic Shipping (United States): $15. International Shipping: $35.
Your applicable shipping fee will be displayed at checkout before you complete your purchase.
Processing & Delivery
Delivery times may vary depending on your location, shipping carrier, customs processing, and other circumstances beyond our control.
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges, if applicable, are the customer’s responsibility.
Order Changes & Cancellations
Once an order has been fulfilled, we are unable to make changes to the order, including cancellations or shipping address corrections. Please carefully review your order details and shipping address before completing your purchase.
If you notice an error before your order has been fulfilled, contact our customer care team as soon as possible. Changes cannot be guaranteed.
For shipping assistance: Customerservice@soothingkollections.com.
